{"id":305,"date":"2014-09-06T17:07:10","date_gmt":"2014-09-07T00:07:10","guid":{"rendered":"http:\/\/pages.palomar.edu\/mcassoni\/?p=305"},"modified":"2014-09-06T18:48:02","modified_gmt":"2014-09-07T01:48:02","slug":"911-approaching-brand-join-conversation","status":"publish","type":"post","link":"https:\/\/pages.palomar.edu\/mcassoni\/2014\/09\/06\/911-approaching-brand-join-conversation\/","title":{"rendered":"9\/11 is approaching.  Does your brand join the conversation or not?"},"content":{"rendered":"<p><a href=\"https:\/\/pages.palomar.edu\/mcassoni\/2014\/09\/06\/911-approaching-brand-join-conversation\/attachment\/911\/\" rel=\"attachment wp-att-306\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-306\" src=\"https:\/\/pages.palomar.edu\/mcassoni\/wp-content\/uploads\/sites\/80\/2014\/09\/911-300x249.jpg\" alt=\"911\" width=\"249\" height=\"207\" srcset=\"https:\/\/pages.palomar.edu\/mcassoni\/wp-content\/uploads\/sites\/80\/2014\/09\/911-300x249.jpg 300w, https:\/\/pages.palomar.edu\/mcassoni\/wp-content\/uploads\/sites\/80\/2014\/09\/911-150x124.jpg 150w, https:\/\/pages.palomar.edu\/mcassoni\/wp-content\/uploads\/sites\/80\/2014\/09\/911.jpg 638w\" sizes=\"auto, (max-width: 249px) 100vw, 249px\" \/><\/a>The anniversary of 9\/11 is coming up on Thursday. It\u2019s a sad memory and a time of thoughtful reflection for most. And at the risk of sounding too much like a marketer or social media strategist (which I admit, I am), I want to remind students about an age-old communications tactic. If you want to be part of the conversation, talk about what\u2019s on everyone\u2019s minds right now.<\/p>\n<p>With that said, this coming week you will probably see lots of social media postings and commercials about the 9\/11 anniversary. You\u2019ll see postings from your liked\/followed companies and brands offering their 9\/11 tribute. You\u2019ll see special ads created just to commemorate the 9\/11 anniversary (<a title=\"9\/11 Ads\" href=\"https:\/\/www.youtube.com\/playlist?list=PLlb4f2uKneXrEjUu3XxBuvLpOnckaaGs5\" target=\"_blank\">here are a few examples<\/a>). Note that the first two commercials were well received. The third one \u2013 not so much.<\/p>\n<p>But here\u2019s the question. Should your brand or product reference 9\/11 in its marketing? Will your followers see you as a thoughtful partner or a shameless marketer? There\u2019s no clear answer to this. A lot has to do with your product or brand and your followers.<\/p>\n<p>For example, is there ANY relationship between your brand and 9\/11? The first example from the link above was from State Farm Insurance. They sell insurance. Their ad makes sense. What\u2019s more \u2013 the ad was really well done and didn\u2019t leave me feeling \u201cicky\u201d after. Compare that with the <a title=\"Bad 9\/11 examples\" href=\"https:\/\/twitter.com\/eclectrica\/status\/377821929321017344\/photo\/1\" target=\"_blank\">Marriott hotel<\/a>, which offered complimentary coffee and free mini muffins on the anniversary of 9\/11. Free mini muffins? Really? That not only seems trite \u2013 it also feels icky. (On a side note, some of the 9\/11 hijackers stayed in a Marriott hotel the night before the attack).<\/p>\n<p>As savvy marketers and social media strategists that I know you are all becoming, this is a topic I want you to think about and comment on. What makes sense for your brand? Does commemorating the anniversary of 9\/11 have ANY place in your marketing or social media? I look forward to your comments. Until then, thank you to all my students and their families who are firefighters, police men\/women or are on active\/reserve duty in the military. I respect and appreciate your service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The anniversary of 9\/11 is coming up on Thursday. It\u2019s a sad memory and a time of thoughtful reflection for most. And at the risk of sounding too much like a marketer or social media strategist (which I admit, I am), I want to remind students about an age-old communications tactic. If you want to [&hellip;]<\/p>\n","protected":false},"author":60,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-305","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>9\/11 is approaching. 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